Reduce support burden with interactive product demos

Educate customers through embeddable tutorials that encourage learning by doing.

Customer support hero

Empower customers and reduce support tickets

Reduce redundant support

Create multi-use, intuitive, click-through demos to replace resource-intensive screen sharing and support chats.

Reduce user friction

Educate customers with readily accessible, interactive how-to guides embedded across their user journey.

Scale self-serve guidance

Embed Supademos throughout support docs, product guides and onboarding to reduce support tickets.

support image
Save Support Hours

Resolve support tickets faster

Close tickets 10x faster by embedding step-by-step how-to's in support docs or sharing as a link.

Add interactive walkthroughs to empower existing users - and embed this across multiple channels - including changelogs, support docs, blogs, and newsletters.

Drive Self Education

Train customers step by step

Eliminate unnecessary screensharing sessions by embedding Supademo directly within support docs and knowledge centers. Reinforce learning by doing with intuitive click-through demos to reduce tickets.

support image 2

Amplify customer satisfaction with Supademo

In today's customer-centric landscape, users demand seamless support experiences that empower them to resolve issues faster. Unlock this across your existing workflow.

Record feature 2
Email support
Respond to customer inquiries with embedded interactive demos to visually illustrate solutions or product functionality.
Record feature 1
Chatbots & virtual assistants
Allow customers to experience product features or troubleshooting steps in a conversational, interactive manner.
Record feature 3
Knowledge base & help center
Provide visual, hands-on product walkthrough for users, enhancing self-paced learning and reducing support burden.
Customer demo tips →

Build better product demos

Record HTML & Screenshots

Record demos in HTML, screenshot, video or in multi-demo formats.

Advanced Analytics

Get deep insights into dropoff rates, conversion, engagement, and viewers.

Team Workspaces

Asynchronously share, organize, and collaborate on Supademos as a team.

Blurs and Annotations

Easily redact sensitive info or annotate screens directly within the editor.

Auto-Translation

Translate your product demos instantly in 15+ languages with the power of AI.

AI Voiceovers

Elevate demos with AI voice narration for enhanced and better user engagement.

“Supademo has played a pivotal role in elevating the quality and efficacy of our customer success department.”

Nick Headshot
Nick Lighter
Lead at RareCircles
Read case study
g2 review badges
Testimonial 01
Felix True
Head of Presales
“Supademo has been a huge asset across multiple departments and workflows at easy software. We use it across multiple departments, which cover all of our software solutions. We're thrilled to be working with them.”
Learn More →
Testimonial 05
Daniela De Almada
Head of Marketing
"I absolutely love Supademo. We are using it for so much more than just showcasing use cases in our home page!"
Learn More →
Testimonial 05
Robert Boka
Co-founder & CEO
"Great work, I’m thoroughly impressed. It’s literally saved me from getting on three phone calls just today by annotating a walkthrough for a customer who hasn’t completed onboarding."
Testimonial 01
Justin Berg
Co-founder
“A game changer for us when it comes to making our product even more simple for our users to grasp, as well as helping them during the actual onboarding process.”
Learn More →
Testimonial 06
Leonard Korkmaz
Product Marketing Manager
"Awesome product. I highly recommend Supademo for anyone who needs to create demos. The app is simple to use, yet powerful enough to create high-quality material quickly and easily."
Testimonial 01
Casey O'Brien
Solutions Consulting Director
"Supademo has completely transformed our early-stage demo motion. Gone are the days of custom demos for unqualified prospects."
Learn More →
Testimonial 01
Nick Lighter
Lead Account Executive
“Supademo has become an integral tool for us in multiple ways. Primarily, it's a cornerstone within customer success.”
Learn More →

Drive productivity across your team

Increase in team productivity
25%
Increase in user engagement
250%
Supademos created by teams
20k
User Onboarding
Increase activation and accelerate time-to-value with step-by-step training and onboarding guides.
Learn More →
Customer Success
Drive product adoption and expansion with interactive, self-guided guides and onboarding.
Learn More →
Pre-sales
Close more deals with personalized Supademos created for each persona and deal stage.
Learn More →
Product Marketing
Drive marketing-qualifed leads by showcasing features and benefits before a paywall or demo.
Learn More →
Customer Support
Answer requests with existing Supademos or create one in seconds. Embed in docs to visually guide users.
Learn More →

Frequently asked questions

How to make a good product tutorial video?

Plan content thoroughly, use a clear script, show and tell, keep videos concise, use interactive demo tools like Supademo, include animations/annotations, ensure good audio/video quality.

What tools are popular for customer support?

Popular tools include help desk software, live chat, knowledge bases, screen sharing, interactive demo tools, survey tools, and social media monitoring.

How do you create a product training demo?

Clearly define learning objectives, outline content structure, develop multimedia materials, create interactive activities, implement assessments, and provide ongoing reinforcement.

What are the benefits of using an interactive demo tool like Supademo for customer support?

Interactive demo tools like Supademo offer several benefits for customer support:

  • 1. Reduced Learning Curve: Supademo's self-paced, hands-on experiential learning helps users realize the product's value faster compared to traditional documentation or videos.
  • 2. Self-Service Support: By embedding interactive demos within your knowledge base or help documentation, you empower customers to resolve common issues or queries on their own without waiting for support.
  • 3. Empowers Learning by doing: Rather than passive consumption, Supademo actively engages users by allowing them to navigate through the product interface themselves.
  • 4. Modular and Accessible: Supademo can be broken down into bite-sized modules, allowing users to consume information at their own pace and revisit specific areas as needed.

    • The fastest way to create interactive product demos