Reduce support burden with interactive product demos

Educate customers through embeddable tutorials that encourage learning by doing.

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Trusted by 100,000+ professionals at leading companies

Scale how your team demonstrates products

Drive conversions by personalizing your product demo with dynamic variables, conditional branching, custom branding and demo chapters.

Record Interactive Demos

Record demos in HTML, screenshot, video or in multi-demo formats.

Advanced Analytics

Get deep insights into dropoff rates, conversion, engagement, and viewers.

Team Workspaces

Asynchronously share, organize, and collaborate on Supademos as a team.

Trigger as In-App Tour

Programmatically trigger in-app tours to better onboard and guide your users.

Auto-Translation

Translate your product demos instantly in 15+ languages with the power of AI.

AI Voiceovers

Elevate demos with AI voice narration for enhanced and better user engagement.

Guided HTML Demos

Create guided demos by cloning and replicating your product in HTML.

Sandbox Demos

Build free-exploration environments that fully emulate your product experience.

Email ticketing support

Respond to customer inquiries with guided interactive demos to visually illustrate solutions or product functionality.

Chatbots and embeds

Allow customers to experience product features or troubleshooting steps in a conversational, interactive manner.

Knowledge base & help center

Provide visual, hands-on product walkthrough for users, enhancing self-paced learning and reducing support burden.

Scale self-serve guidance

Embed Supademos throughout support docs, product guides and onboarding to reduce support tickets.

"Supademo has been a huge asset across multiple departments and workflows across easy. We use Supademo across multiple departments, which cover all of our software solutions."

Felix True

Head of Presales

Powerful uses cases for every team at your company

Reduce support burden at scale

Minimize support tickets and speed resolution by providing interactive walkthroughs and tutorials that deliver immediate answers when customers need them.

Supademo for Customer Support

FAQs

Commonly asked questions about Supademo. Have other questions? Reach out and our team will be happy to help.

How to make a good product tutorial video?

Plan content thoroughly, use a clear script, show and tell, keep videos concise, use interactive demo tools like Supademo, include animations/annotations, ensure good audio/video quality.

What tools are popular for customer support?

Popular tools include help desk software, live chat, knowledge bases, screen sharing, interactive demo tools, survey tools, and social media monitoring.

How do you create a product training demo?

Clearly define learning objectives, outline content structure, develop multimedia materials, create interactive activities, implement assessments, and provide ongoing reinforcement.

What are the benefits of using an interactive demo tool like Supademo for customer support?

Interactive demo tools like Supademo offer several benefits for customer support:

1. Reduced Learning Curve: Supademo's self-paced, hands-on experiential learning helps users realize the product's value faster compared to traditional documentation or videos.

2. Self-Service Support: By embedding interactive demos within your knowledge base or help documentation, you empower customers to resolve common issues or queries on their own without waiting for support.

3. Empowers Learning by doing: Rather than passive consumption, Supademo actively engages users by allowing them to navigate through the product interface themselves.

4. Modular and Accessible: Supademo can be broken down into bite-sized modules, allowing users to consume information at their own pace and revisit specific areas as needed.