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"Supademo is a fantastic product that has allowed us to rapidly increase our onboarding and knowledge creation. Alongside their product being both technically advanced and easy to use, their team makes the experience even better."
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Nova Siegmann
Sr. Manager, Product Enablement & Training

Drive productivity across the entire team

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FAQs

Commonly asked questions about Supademo. Have other questions? Reach out and our team will be happy to help.

FAQ illustration

What is an interactive product demo?

Interactive product demos are self-paced, hands-on walkthroughs of your product, feature, or workflow – typically recorded using a Chrome Extension or product cloning process.

Here's a comprehensive guide covering how they're used alongside the benefits they offer.

How do you make an interactive product demo?

You can create an interactive demo in just a few minutes by following these instructions:

1. Open Supademo's Chrome Extension and click "Record Supademo"
2. Next, click through any product or workflow. Supademo captures clicks and actions and automatically adds text descriptions for each step.
3. Stop the recording to create an engaging interactive demo instantly, ready to be personalized.

Can I use Supademo as product tour inside my application?

Yes - you can programmatically trigger any Supademo from your workspace as an in-app modal to onboard users, showcase new features, or surface helpful training guides.

Visit our In-App Demo Hub page to learn more about this feature.

What makes a successful interactive product demo?

While there's no single metric to measuring the effectiveness of an interactive demo, here are some characteristics shared by successful interactive demos:

1. Clarity and succinctness on product benefits and 'aha! moments'.
2. A personalized demo experience for the viewer's persona, role and use case.
3. Custom branding, engaging visuals, and hotspot design variations to engage and capture attention.
4. The use of branching and CTAs throughout the interactive demo to convert interest.
After sharing your interactive demo, we recommend measuring views, viewers, average engagement (%), completion rate (%), leads captured, and session durations as indicators of success. For more tips on successful demos, click here.

Does Supademo support both HTML and screenshot/video-based demo creation?

Yes, Supademo allows creators to record interactive product demos in HTML (front-end cloning) and in screenshot/video-based formats. Users create both guided, step-by-step product demos or sandbox environments with Supademo.

What are the most popular use cases for interactive product demos?

While interactive demos are popular for a diverse range of use cases, here are some of the most popular ones:

1. Qualify leads by embedding a self-paced product tour on your website;
2. Drive adoption by adding to product updates and changelogs;
3. Scale onboarding and enablement with step-by-step interactive demos;
4. Promote learning-by-doing in support docs and knowledge bases;
5. Enhance prospecting and follow ups with personalized interactive demos;
6. Arm champions to sell internally with trackable demo links;
Dive into these use cases in more detail through this comprehensive guide. Or to learn how the Supademo team uses Supademo internally through this guide.

What are the key features I should consider for my interactive product demo?

Here are some key Supademo features you should know about:

1. Dynamic variables for personalizing your Supademo at scale for different viewers;
2. Conditional demo branching that empowers viewers to choose their own journey;
3. Unique trackable share links that help you focus on the most engaged demo viewers;
4. Supademo AI that unlocks synthetic AI voiceovers and instant translations into 15+ languages;
5. Multi-demo showcase collections for sharing related Supademos through one URL or embed.
6. Customizable demo chapters with email lead capture, embedded forms or password protection.
7. Supa Screenshots that help you take beautiful screenshots instantly through the same extension.
Learn more about these features by visiting our features page.

Do you offer support, training or assistance?

Supademo offers both hands-on and self-serve training and support. Here are some helpful resources to get you started:

• Our dedicated customer success team is happy to audit or co-create interactive demos together with you.
• Our searchable knowledge base contains step-by-step guidance on key Supademo features.
• Leverage our Getting Started Guide or review tips from our CEO on creating effective interactive product demos.