Rev.io creates training material in hours instead of weeks
Learn how Rev.io cut training content production time from weeks to hours, maintained output with a 50% smaller team, and kept software documentation effortlessly up to date using Supademo.
Company size
150+ employees
Use Cases
Training, documentation, internal enablement
Challenges
Time-consuming video editing, constant re-recordings, limited team capacity
Outcomes
50% smaller team, 80% faster creation, 100% up-to-date documentation
About Rev.io
Rev.io delivers an AI-driven, all-in-one suite of billing, professional services automation, remote monitoring and management (RMM), and payments solutions designed to help professional service providers streamline operations and scale profitably. By reducing complexity and automating manual workflows, Rev.io empowers teams to focus on growth and customer success.
Headquartered in the U.S., Rev.io serves companies seeking to modernize their back-office systems, unify financial and operational data, and accelerate revenue through intelligent automation.
What challenges did Rev.io face before Supademo?
Before adopting Supademo, Rev.io's Knowledge Management team faced several critical challenges that slowed down training content creation:
- Manual and time-consuming process: Creating training videos was a highly manual workflow requiring hours per project for screen capture, editing, and voiceover production.
- High-precision editing required: Each video demanded technical editing skills and precise voiceovers, consuming significant team resources.
- Frequent UI updates forced re-recording: As Rev.io's platform evolved with constant updates, the team had to frequently re-record entire videos, creating major production delays.
- Small team capacity: Limited staffing made it difficult to keep training materials current and maintain production velocity.
These bottlenecks meant that creating and maintaining training content took days or even weeks, preventing the team from keeping pace with Rev.io's rapid product development cycle.
Why did Rev.io choose Supademo as their interactive training platform?
After evaluating multiple screen capture and training tools, Rev.io selected Supademo as the platform that best addressed their specific needs.
Their key decision factors included:
- Purpose-built for screen capture and video export: Supademo was designed specifically for creating software walkthroughs with easy video export capabilities.
- Powerful AI voiceover feature: The AI-powered narration eliminated the need for manual audio editing and recording, saving hours of production time.
- Modular demo structure: The ability to update individual steps made it effortless to keep training content current as Rev.io's platform evolved.
Supademo stood out from every other platform tested by the Rev.io team, offering the perfect combination of ease-of-use, powerful features, and flexibility for their training workflows.
How does Rev.io use Supademo?
Supademo has become Rev.io's unified platform for creating all software training content:
- Unified training workflow: All software how-to guides and training videos are now created using Supademo's platform.
- Cross-team adoption: Beyond the Knowledge Management team, product managers and engineers have also adopted Supademo for documentation and internal enablement.
- Improved scalability: The modular editing capabilities allow the team to maintain and update content with minimal effort as the product evolves.
- Enhanced collaboration: Multiple departments can now create and share training materials, democratizing knowledge sharing across Rev.io.
What results has Rev.io achieved with Supademo?
Supademo has delivered transformative improvements to Rev.io's training content production:
50% smaller team, same output: Rev.io maintained the same level of training content production with a team that's 50% smaller, demonstrating massive efficiency gains.
Training content creation reduced from weeks to hours: What previously took days or weeks now takes just hours, enabling the team to keep pace with rapid product updates.
Updates made instantly via modular editing: No more re-recording entire videos. The team can now update individual steps in minutes, keeping documentation 100% up to date.
Cross-departmental knowledge sharing: Product managers and engineers now create their own training materials, expanding knowledge sharing across the organization.
| Before Supademo | After Supademo |
|---|---|
| Days or weeks per training video | Hours per training video |
| Manual audio recording and editing | AI-powered voiceovers in minutes |
| Complete re-recording for UI updates | Instant modular step updates |
| Limited team capacity and output | 50% smaller team, same output |
What's next?
Rev.io plans to leverage Supademo's latest features, including the Copy Steps function, to export demos directly into their documentation tool. This new workflow will continue improving creation speed and ensure training materials remain fully up to date.
With Supademo, Rev.io continues to scale its knowledge management capabilities, empowering teams across the organization to create high-quality training content that keeps pace with their rapid innovation cycle.
FAQs
How does Rev.io use Supademo for training and documentation?
Rev.io's Knowledge Management team creates interactive demos and how-to guides using Supademo and exports them in multiple formats for internal and customer education.
What were Rev.io's main challenges before using Supademo?
The team spent days or weeks recording and editing screen-capture videos, which required technical skills and were hard to maintain as the platform evolved.
What measurable results has Rev.io achieved?
Rev.io cut its training team size by 50% while maintaining the same output. Supademo reduced production time from weeks to hours and ensures 100% up-to-date documentation.
Which Supademo features are most valuable for Rev.io?
AI voiceovers, modular editing capabilities, and multi-format export options are the most valuable features for Rev.io's training workflow.
How does Supademo support internal enablement at Rev.io?
Supademo allows cross-departmental knowledge sharing through fast, visual walkthroughs. Product managers and engineers now create their own training materials.
Why is Supademo a strong fit for SaaS companies like Rev.io?
Supademo helps software teams scale onboarding, documentation, and training using AI narration and easily editable demos that stay current with product updates.