
1. First, log in to your HelpScout dashboard.
2. Next up, click on Manage.
3. Following that, click on "Inbox".
4. After that, click on "New Inbox".
5. Now, click Add a name to the new inbox.
6. Once that's done, set up the email address.
7. To end off, click on "Create".
8. Create a Supademo in seconds
This interactive demo/guided walkthrough on How to Create an Inbox in HelpScout was created using Supademo.
How to Create an Inbox in HelpScout : Step-by-Step Guide
Start by accessing your HelpScout account dashboard. This is where you’ll manage all your inboxes and settings, so make sure you’re logged in to move forward with setting up a new inbox.

Once inside the dashboard, look for the Manage section. Clicking here will open up options for customizing your account, including inbox management.

In the Manage area, select the "Inbox" option. This area lists all your current inboxes and where you can add or modify inbox settings.

Next, click on the "New Inbox" button to begin creating a brand-new inbox. This feature helps you organize messages by category or team.

Give your new inbox a clear and descriptive name by selecting the Add a name field. Choosing the right name makes it easier to identify later on.

After naming your inbox, enter the email address you'd like to associate with it. This address is where incoming messages for this inbox will be directed.

Finally, confirm your new inbox setup by clicking the "Create" button. This saves your settings and activates the inbox so you can start receiving messages.

With your inbox created, you can now start using Supademo to streamline your email management and improve team collaboration within seconds.

Create your own interactive demos in < 5 mins with Supademo
You can create your own interactive product demo in minutes using Supademo. Drive growth, scale enablement, and supercharge product-led onboarding with Supademo. Sign up for free here with no credit card required.
FAQs
Commonly asked questions about this topic.
What is an Inbox in HelpScout?
How do I create a new inbox in HelpScout?
Can I assign multiple email addresses to a single inbox?
Is it possible to rename an existing inbox?
Do I need to verify the email address when creating an inbox?
Can each inbox have different user permissions?
What types of inboxes can I create in HelpScout?
How can I manage multiple inboxes effectively?
Can I integrate other tools with my HelpScout inbox?
Is there a limit to how many inboxes I can create?

Product Operations Associate
Vimal Kumar helps build and grow Supademo’s team and GTM efforts, with a focus on figuring out growth levers and improving product traction.




