How to Add Agents in Freshdesk

1. Begin by clicking on "New".

2. Now, click on "Agent".

3. Following that, enter the email id of the agent and keep the role as Agent.

4. To add more agents, you can click on the Add button.

5. Finally click on Invite.

6. Create a Supademo in seconds

This interactive demo/guided walkthrough on How to Add Agents in Freshdesk was created using Supademo.

How to Add Agents in Freshdesk: Step-by-Step Guide

To get started, locate the "New" button on your dashboard and click it. This is where you'll begin creating your new project.

Next, choose the "Agent" option from the menu. This step helps you assign roles and add team members to your project.

Now, enter the email address of the person you'd like to add as an agent. Make sure their role is set to "Agent" so they have the right permissions.

If you want to include more agents, click on the Add button. This makes it easy to invite several team members at once.

When you’ve added all the agents you want, press the Invite button to send out their invitations so they can join your project.

That’s it! You’ve successfully set up your team and are ready to create your Supademo quickly and efficiently.

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