1. First, navigate to the Admin tab.
2. Then, click on "Go to Admin Center."
3. Following that, click on "Channels".
4. After that, click on "Messaging".
5. Then click on the chat widget.
6. Afterwards, navigate to Style.
7. Here you can change all the colors as per your need.
8. Once done, click on Save.
9. Create a Supademo in seconds
This interactive demo/guided walkthrough on How to Change the Theme in Zendesk Chat was created using Supademo.
How to Change the Theme in Zendesk Chat : Step-by-Step Guide
Start by opening your workspace and selecting the Admin tab from the main navigation. This area gives you access to all the settings you’ll need to manage your account.
Next, look for the option labeled "Go to Admin Center" and click on it. This will take you to a centralized hub where you can adjust more detailed settings.
Once you’re inside the Admin Center, find and select the Channels section. This is where you manage all your communication platforms.
Within Channels, choose "Messaging" to access all options related to your message settings and integration.
Now, locate and click on the chat widget. This widget controls how chat appears and functions on your site or app.
After opening the chat widget settings, head over to the Style tab. This is the place to customize the appearance to fit your brand.
Here, you’ll find options to modify colors and styling details. Choose the colors and design elements that best represent your brand and improve user experience.
Once you are happy with your customization, be sure to click on Save to apply the changes and update your chat widget’s look.
And just like that, you’ve quickly created a tailored Supademo experience that’s ready to engage your visitors.
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FAQs
Commonly asked questions about this topic.
What is the Zendesk Chat theme?
Where do I find the theme settings in Zendesk Chat?
Can I customize all colors of the Zendesk Chat widget?
Does changing the theme affect chat functionality?
Is it possible to preview the theme before saving?
Can non-admin users change the chat theme?
What happens if I don’t click save after customizing the theme?
Can I reset the chat theme to default?
Does the chat theme change apply instantly to my website?
Can I create multiple themes and switch between them?
Vimal Kumar
Product Operations Associate
Vimal Kumar helps build and grow Supademo’s team and GTM efforts, with a focus on figuring out growth levers and improving product traction.
