Sessions & Viewer IP Data, Closed Captions, Customizable Watermark and More

Joseph Lee·December 31, 2024

Product Updates

Missed our last product update? Here were the highlights: 1.

Track Unique Clicks & Conversions in Analytics

2. Aspect Ratio Improvements

3. Workspace Improvements

4. HTML Capture Progress Update

Otherwise, scroll below for the latest updates from Supademo 👇🏽

1. Track Sessions & Viewer IP Data

With this update, you can collect and analyze more data for your Supademo viewers. This includes new data such as: Viewer location (i.e. New York, US);

Viewer device (i.e. Mac, Android) and browser (i.e. Chrome)
Session Duration / Time Viewed (i.e. 22s)
Initial View Time (i.e. 12/28/2024)

When paired alongside unique hotspot/button clicks, this enriched data helps you better track your Supademo's performance and iterate on improvements.

Interactive demo powered by Supademo

Check this feature out by navigating to the demo analytics page and clicking "Lead Data".

2. Closed Captions & Subtitles

With Closed Captions, any Supademo with an AI Voiceover will now include the option to display/hide accessibility captions for the corresponding text.

Interactive demo powered by Supademo

With Closed Captions, any Supademo with an AI Voiceover will now include the option to display/hide accessibility captions for the corresponding text.

End viewers can easily toggle captions on/off through the "CC" button on the demo browser bar.

3. Customizable Watermark CTA

In addition to traditional Chapter-based CTAs, you can now repurpose and rebrand the Supademo watermark to serve as a persistent CTA.

This customizable Watermark CTA will show up on the bottom-right of your Supademo, meaning viewers will be able to take action and access the CTA on every slide, not just on Chapter steps.

Interactive demo powered by Supademo

You can easily update the Watermark CTA with your: Logo

Text (i.e. "Schedule call")
URL (i.e. demo scheduling link)

Easily use any combination of logo and/or text like the examples below: TLDR: Replace Supademo watermark with custom CTA

Benefits: Persistent across slides = higher odds of viewer conversion

4. Hotspot Animations and Improvements

We've added additional options to customize the look and feel of your hotspots. This includes: Hover effect animations when viewers hover over hotspots;

Options to remove animations across hotspots;
Additional animation styles (i.e. pulse, ping) for hotspots;

You can access these new options by clicking "Edit" on a hotspot. Check out a preview of these options below:

Interactive demo powered by Supademo

5. HTML Capture Release

The Supademo team has been diligently beta testing HTML Interactive Demos with a select pool of customers and we're ready to release this powerful new functionality to a larger pool of beta testers!

If you've already indicated beta interest – thank you, we haven't forgetten about you. But if you haven't expressed your desire but would like to join the list, you can sign up for the beta list below.

Request beta access

Thank you, customers for 2026

2024 was a year of incredible growth and learning for the entire Supademo team. We thank every user, customer, and partner for their feedback and ideas to help shape the future of our platform.

If you'd like to voice your ideas – we'd love to hear from you. Drop us a feature request through our public board or reach out through the in-app chat through the Supademo dashboard!

Please expect big things from the Supademo team in 2025 and beyond!

Frequently Asked Questions about sessions & viewer ip data, closed captions, customizable watermark and more

Commonly asked questions about this topic.

Who benefits most from sessions & viewer ip data?

Teams dealing with scale, complexity, or cross-functional coordination tend to see the biggest returns from sessions & viewer ip data. SaaS companies, enterprises with distributed teams, and fast-growing organizations often have the most urgent need. The benefits compound over time — early investment in the right approach pays dividends as you scale. Interactive demos see 7x higher conversion rates compared to traditional demo videos. Processmaker saved hundreds of hours by replacing manual demo processes with interactive walkthroughs.

What tools and platforms support sessions & viewer ip data?

The right tool depends on your team size, technical maturity, and integration requirements. Look for platforms that solve your specific bottleneck rather than all-in-one solutions that do everything adequately but nothing exceptionally. Interactive demo platforms can help standardize training and documentation across teams, reducing onboarding time and support burden. VRIFY saved over $100k by switching to interactive demos for enablement. 68% of teams rate support and self-service impact from interactive demos as high or very high.

What are proven strategies for sessions & viewer ip data?

Start with a clear baseline measurement so you can track improvement. Focus on high-impact, low-effort wins first to build momentum and demonstrate value to stakeholders. Build feedback loops into your process — the best strategies evolve based on real-world results, not theoretical frameworks. Top-performing demos typically have 10-12 steps with 15-18 word hotspots and achieve 80%+ completion rates.

How do you build a roadmap for sessions & viewer ip data?

Map your current state, define your target state, and identify the gaps between them. Prioritize initiatives by impact and feasibility — quick wins build credibility for larger investments. Review the roadmap quarterly and adjust based on what's working, market changes, and shifting organizational priorities. Learn more about Supademo's features. VRIFY saved over $100k by switching to interactive demos for enablement. 45% of teams adopted interactive demos specifically to solve onboarding friction.

What common challenges affect sessions & viewer ip data and how can you address them?

The most common challenges are stakeholder alignment, tool fragmentation, and inconsistent execution across teams. Address alignment by documenting shared goals and success metrics. Reduce tool fragmentation by standardizing on platforms that integrate well together. Improve execution consistency through clear playbooks, templates, and regular calibration sessions. 96.8% of top-performing demos use custom branding to maintain brand consistency.

How do you measure success with sessions & viewer ip data?

Define 3-5 key metrics that directly tie to business outcomes — avoid vanity metrics that look good but don't drive decisions. Common approaches include time-to-value, adoption rates, cost savings, error reduction, and stakeholder satisfaction scores. Review metrics monthly and use trend data rather than individual data points to evaluate progress. 45% of teams adopted interactive demos specifically to solve onboarding friction.

What KPIs should you track for sessions & viewer ip data?

Focus on leading indicators (predictive metrics) rather than only lagging indicators (results after the fact). For detailed performance analytics, useful KPIs often include adoption rate, time-to-completion, quality scores, and cost-per-outcome. Limit your dashboard to 5-7 KPIs — tracking too many dilutes focus and makes it harder to identify what's actually driving results. 45% of teams adopted best Arcade alternativess specifically to solve onboarding friction. Supademo is rated #1 for easiest setup and fastest implementation on G2.

Joseph Lee

Co-founder & CEO

Joseph is the CEO and co-founder of Supademo, building AI-driven interactive demo tooling used by 100,000+ founders, marketers, and operators to accelerate product understanding and sales. He’s a two-time startup founder passionate about zero-to-one product building and remote-first company culture.