Bolstering Supademo's Security with SOC 2 Type 2 Compliance

We’re excited to announce Supademo's SOC2 Type 2 compliance!

The passing of our rigorous audit reaffirms our commitment to data privacy and security. Safeguarding our customers' data has always been at the heart of what we do, and we’re committed to continuously improving our robust compliance and security posture.

What is SOC 2?

Service Organization Control 2 (SOC 2) is a voluntary cybersecurity attestation framework developed by the American Institute of Certified Public Accountants (AICPA). The process involves a comprehensive third-party audit of an organization's internal controls related to security, availability, processing integrity, confidentiality, and privacy of customer data.

During a SOC 2 audit, an independent auditor evaluates the design and operational effectiveness of an organization's security policies, procedures, and controls.

SOC 2 reports come in two types: 1️⃣

SOC 2 Type 1, which evaluates the design and implementation of an organization's controls at a specific point in time. This type of audit is generally quicker to complete, often taking a few weeks to a few months.

2️⃣ SOC 2 Type 2, which assesses the operating effectiveness of an organization's controls over a period of time, typically ranging from three months to a year. The audit window is chosen by the organization and can be 3, 6, 9, or 12 months long.

Ultimately this culminates in a SOC 2 report that provides detailed information and assurance about the organization's data protection measures, demonstrating its commitment to safeguarding customer information and maintaining a robust security posture. With our committment to security, Supademo pursued Type 2 compliance.

Why Supademo pursued SOC 2 Type 2 Compliance

With increasing cybersecurity threats and data breaches, it is paramount that organizations prioritize information security and the protection of their systems and data. Supademo takes this risk seriously and by undergoing a SOC 2 audit, our controls and processes were validated by a third-party who attests to the functioning of the controls relevant to our application.

Hence, SOC 2 compliance is an integral step in proving to customers, stakeholders, and interested parties that Supademo values their trust and has effectively implemented security controls.

Ultimately, this leads to a more performant, private, and secure interactive demo platform for our 20,000+ users across 90+ countries. We plan to take Supademo to new heights in 2024, and our SOC 2 compliance will be a big part of our growth.

Lessons we learned

• Compliance is not one size fits all – many of the tests and policies were not relevant or more relevant to our business vs. others. So be flexible and understand that compliance doesn't mean checking off a standard, generic checklist;
• Start early. By starting compliance when your organization is small/ nimble/malleable, you'll make the compliance process easier to scale and implement as your team grows;
• Improving security and achieving compliance can help scale your business. It'll streamline vendor security reviews and build trust from companies that may not have previously considered your platform. For exsample, we immediately onboarded several enterprise customers as a result of our SOC 2 Type 2 compliance.
• Find the right tool and audit partner for your journey – make sure you shop around, talk to different options to get an accurate assessment of which partner is right for you.

Secure, Effective Product Demos at Scale

With our SOC 2 Type 2 compliance in tow, Supademo has become an even more obvious solution for companies looking to create interactive product demos.

Want to learn more about how Supademo ensures security and posture for our customers? Visit our security page or trust center.