Demo Analytics
Dive deep into individual demo performance with step-level analytics.
About this lesson
Dive deep into individual demo performance with step-level analytics. Learn to identify drop-off points, optimize problem areas, and create data-driven improvements to your demos.
Key takeaways
- Analyze step-by-step engagement
- Identify and fix drop-off points
- Compare demo versions
- Export analytics data
Prefer to read? Expand to read the lesson
Demo-Level Analytics
While General Analytics focus on patterns and trends across your demos, Demo Analytics zoom in on individual demo performance and viewer behavior.
Demo Analytics show what actually happened during a viewing session. They help you understand how a demo performed at a detailed level and how viewers navigated through it. You can see which steps were viewed, where attention lingered, and where viewers dropped off.
Lead Data
When you open Demo Analytics for a demo, you'll also see lead data. This is where you can tell whether a viewer is identified or anonymous. Viewer identification depends entirely on how the demo was shared, so if knowing who viewed a demo is important, this ties directly back to the sharing methods covered earlier in the course on sharing.
Common Ways to Analyze Performance
Once you're inside Demo Analytics, a few common ways of analyzing performance tend to stand out.
One is reviewing engagement for demos embedded publicly on websites, such as marketing demos. Demo Analytics make it easy to see how far viewers get, which parts hold their attention, and where drop-off occurs.
Demo Analytics also include geographic information at the demo level. This is useful for spotting regional interest, understanding where demos resonate most, and identifying emerging markets.
CRM Integration
Demo engagement data can also sync back to your CRM when viewers are identified. Engagement events can be pushed into tools like HubSpot or Salesforce, where they appear directly on a lead or contact record as activity.
Notifications
Demo views and engagement can also trigger notifications through tools like Slack or Zapier, making it possible to respond quickly when a demo is viewed.
Exporting Data
In addition, lead data at the demo level can be exported and brought into external reporting or BI tools for deeper analysis.
The Purpose of Demo Analytics
Demo Analytics aren't about judging performance. They're about clarity.
They give teams a clear picture of how demos are actually being used, so content can be improved, refined, and made more effective over time.
What's Next
And with that, we've wrapped up this course on measuring demo performance.
In the next course, we'll shift focus to workspace foundations — including workspace setup, themes, integrations, and settings — so you can understand how to manage Supademo at scale across your team.
Try interactive demos of features in this lesson
Experience step-by-step examples of features you just learned