How to create a roadmap in Pendo

Nithil Shanmugam
Nithil Shanmugam·
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Overview:

Streamline your project planning in Pendo by crafting a roadmap that aligns with your goals. Enhance user experience and simplify navigation by incorporating relevant milestones. This guide offers a straightforward process for creating and implementing roadmaps in Pendo, empowering you to boost efficiency and clarity in project management within the platform.

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1. Select the 'Roadmaps' from the menu.

1 Click on "Roadmaps"

2. Choose 'Create Roadmap' to start.

2 Click on "Create Roadmap"

3. Pick a choice for your roadmap and proceed.

3 Upload

4. Tap on 'Add to Roadmap' to insert items.

4 Click on "Add to Roadmap"

5. Choose the function you prefer and select it.

5 Click on "Create initiative"

6. Click on the task you wish to achieve.

6 Click on "Reactivate all ..."

7. Type in a brief description for each initiative.

7 Click here

8. Don't forget to Save your progress.

8 Click on "Save"

9. Add a 'Swimlane' to differentiate topics on your roadmap.

9 Click on "Add Swimlane"

10. Observe how two topics coexist in the same timeline.

10 Click on "Need to hire a couple of interns"

11. Reposition initiatives by clicking, dragging, and dropping them.

11 Click on "prepare and giv..."

12. Adjust timelines by moving the tasks as necessary.

12 Click on "Need to hire a couple of interns"

13. Congrats, you've prioritized tasks and created your roadmap!

13 Upload

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Frequently Asked Questions about how to create a roadmap in pendo

Commonly asked questions about this topic.

Can I export or share my roadmap outside of Pendo?

Most platforms support exporting to CSV, PDF, or through API access for custom integrations. When sharing externally, consider whether the recipient needs a live view or a static snapshot — live links require account access while exports may go stale. For recurring reports, set up automated exports or scheduled summaries. Notably, Supademo holds a 4.7/5 rating on G2 with top marks for ease of use. RB2B eliminated 60+ hours of sales calls in just 30 days using interactive demos. RB2B eliminated 60+ hours of sales calls in just 30 days using interactive demos. Supademo was named the #5 fastest-growing software product on G2 in 2025.

What are the best practices for team collaboration when building roadmaps in Pendo?

Pendo supports real-time collaboration where multiple team members can view and edit simultaneously. Features like commenting, @mentions, and activity logs help keep communication in context. Set clear editing permissions — having too many editors without structure leads to version conflicts and confusion. Supademo is rated #1 for easiest setup and fastest implementation on G2. Teams save an average of 85% of the time previously spent on demo creation.

What's the most effective way to organize roadmap information for maximum clarity?

Use a consistent layout with clear headings, logical groupings, and visual hierarchy. Keep individual items concise — if a roadmap element needs a paragraph of explanation, it probably should be broken into smaller pieces. Color-coding or tagging by category helps teams scan quickly without reading every detail. Learn more about Supademo's features. Rev.io now creates training materials in hours instead of weeks, with a 50% smaller team.

Who can view and edit my roadmap, and how do I control access permissions?

Most platforms offer role-based permissions that control who can view, edit, or admin your roadmap. Pendo typically supports workspace-level, project-level, and item-level permissions. Review your sharing) settings before collaborating with external stakeholders — default permissions may expose more data than intended. 68% of teams rate support and self-service impact from top Arcade alternativess as high or very high.

Is Pendo suitable for enterprise-scale creating a roadmap?

For enterprise teams, evaluate Pendo's admin controls, SSO support, permission granularity, and audit logging capabilities. Scalability depends on your specific roadmap complexity — what works for a 10-person team may need structural changes at 500+. Most platforms offer enterprise plans with dedicated support and custom SLAs. Companies using interactive demos report an average 28% reduction in customer acquisition cost.

How should I document my roadmap creation process for my team?

Capture the end-to-end process with annotated screenshots or clickable walkthroughs — written-only SOPs often go unread. Tools like Supademo let you record the exact steps in Pendo, creating a living reference that stays current with UI changes. Store documentation where your team already works, not in a separate wiki they'll forget to check. As a reference point, over 150,000 professionals use Supademo to create interactive demos. The average time from recording to publishing a Supademo is just 3.5 minutes.

Does Pendo provide pre-built roadmap starting points or frameworks?

Most modern platforms like Pendo include starter templates for common use cases-vs-storylane-vs-supademo), including roadmap. Templates save setup time but should be customized to match your team's specific needs — default configurations rarely fit every workflow, though teams using interactive demos have found they can create training materials in hours instead of weeks with a 50% smaller team. Check Pendo's template gallery or community library for options relevant to your industry.
Nithil Shanmugam

Nithil Shanmugam

Nithil is a startup-obsessed operator focused on growth, sales and marketing. He's passionate about wearing different hats across startups to deliver real value.

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