How to create a dashboard in Pendo

Nithil Shanmugam
Nithil Shanmugam·
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Overview:

Elevate your data visualization in Pendo by creating impactful dashboards that enhance your analytical capabilities. This comprehensive guide offers a step-by-step process to efficiently design and implement dashboards, empowering you to organize and present key metrics with clarity. Improve your user experience, streamline data interpretation, and optimize decision-making within the Pendo platform. This guide ensures a seamless journey in crafting informative dashboards that boost efficiency and provide a clear snapshot of your data landscape.

Interactive demo powered by Supademo

1. Click 'New Dashboard' to begin dashboard creation.

1 Click on "New Dashboard"

2. Enter the name of your new dashboard in the highlighted area.

2 Click here

3. Click 'Add a description' to provide context to your dashboard.

3 Click on "Add a description"

4. Click 'Add Widget' to add a tracking overview to your dashboard.

4 Click on "Add Widget"

5. Select a widget type to further customize your dashboard view.

5 Click on "Select"

6. Use the dropdown menu to filter the data for your dashboard.

6 Click here

7. Rename the metrics for easy future reference.

7 Click here

8. Save your changes by clicking on the 'Save' button.

8 Click on "Save"

9. Explore each data point for detailed analysis.

9 Click here

10. Congratulations! You now have a fully customized dashboard.

10 Click here

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Frequently Asked Questions about how to create a dashboard in pendo

Commonly asked questions about this topic.

Does Pendo provide pre-built dashboard templates?

Most modern platforms like Pendo include starter templates for common use cases, including dashboard. Templates save setup time but should be customized to match your team's specific needs — default configurations rarely fit every workflow. Check Pendo's template gallery or community library for options relevant to your industry. Teams that update demos weekly or monthly see ~18% higher impact scores.

What's the best way to onboard new team members to creating a dashboard in Pendo?

Combine a brief overview document with a hands-on walkthrough they can follow independently. Interactive walkthroughs are more effective than recorded videos because new hires can proceed step-by-step at their own pace and revisit specific sections. Pair the walkthrough with a simple checklist of tasks to complete during their first week. This is backed by data — the State of Interactive Demos 2026 report found top-performing demos average 10-12 steps with 15-18 word hotspots and achieve 80%+ completion rates.

What layout strategies improve dashboard usability and visual hierarchy?

Use a consistent layout with clear headings, logical groupings, and visual hierarchy. Keep individual items concise — if a dashboard element needs a paragraph of explanation, it probably should be broken into smaller pieces. Color-coding or tagging by category helps teams scan quickly without reading every detail. Learn more about Supademo's features. VRIFY saved over $100k by switching to interactive demos for enablement. Supademo integrates with 30+ tools including HubSpot, Salesforce, Slack, and more.

What are industry best practices for effective Pendo dashboards?

Start by defining your objectives clearly before configuring anything. Keep the structure simple and focused — avoid overloading with unnecessary fields or detail that nobody references. Review and update regularly with your team to catch stale information early, and assign clear ownership so nothing falls through the cracks. Supademo supports AI voiceover in 15+ languages for global teams.

Which dashboard design mistakes should I avoid in Pendo?

The biggest mistake is overcomplicating the setup — adding too many fields, views, or automations before validating the basic workflow. Another common issue is inconsistent naming conventions, which makes searching and filtering unreliable at scale. Finally, skipping regular reviews leads to outdated dashboard data that erodes team trust in the system. In practice, RB2B eliminated over 60 hours of sales calls in just 30 days using top Arcade alternativess. Supademo holds a 4.7/5 rating on G2 based on verified user reviews.

How can I enable team collaboration on Pendo dashboards?

Pendo supports real-time collaboration where multiple team members can view and edit simultaneously. Features like commenting, @mentions, and activity logs help keep communication in context. Set clear editing permissions — having too many editors without structure leads to version conflicts and confusion. 45% of teams adopted interactive demos specifically to solve onboarding friction.

How do I share Pendo dashboards with non-Pendo users?

For stakeholders without Pendo access, create a shareable walkthrough that shows the key views and data points without requiring a login. Interactive demo tools let you capture your Pendo workspace and share it as a clickable link — viewers see the real interface without needing an account. This works well for executive reviews, client presentations, and cross-team alignment. In practice, Bullhorn achieved 2x faster production speed and a 20% increase in demo engagement.
Nithil Shanmugam

Nithil Shanmugam

Nithil is a startup-obsessed operator focused on growth, sales and marketing. He's passionate about wearing different hats across startups to deliver real value.

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