Enterprise Admin

Enterprise Administration

Administration is where Supademo separates workspace-level management from organization-level control.

On Enterprise plans, user and role management live under the Enterprise Administration section, rather than inside individual workspaces.

Enterprise Admin gives admins centralized visibility and control across all workspaces and all users in one place.

Workspaces and Users

Inside Enterprise Admin, there are two main areas to understand: Workspaces and Users. This structure exists because Enterprise teams often span multiple departments, regions, or business units, each with its own workspace.

Managing Workspaces

Starting with workspaces — this view shows every workspace associated with the organization. From here, admins can add new workspaces, view existing ones, and manage high-level workspace settings. For example, if a workspace needs to be renamed, rebranded, or adjusted, those changes happen here.

When editing a workspace from Enterprise Admin, admins can also update that workspace's theme configuration directly. As a reminder, even within the same organization, each workspace maintains its own theme and integration settings. That means branding, styling, domain configuration, and integrations can vary by workspace when needed, without affecting others.

Global Users View

Beyond individual workspaces, the Enterprise Admin section also includes a global Users view. This view shows every user across the entire organization. From here, admins can search for users, filter them by workspace, add users to additional workspaces, and adjust roles.

Multi-Workspace Users

One important capability at the Enterprise level is that a single user can belong to multiple workspaces at the same time, and their role can differ in each one. For example, someone might be a Creator in one workspace and a Viewer in another.

One important note for users who belong to multiple workspaces: the workspace you are currently signed into determines where a new recording is created. If you record a demo while signed into the wrong workspace, that demo will be saved there — so it's worth double-checking before you start recording.

Inviting Users

Enterprise Admin is also where new users are invited at the organization level. When inviting users, license limits come into play. If invitations exceed the number of licenses currently available, additional licenses must be added before the user can be activated.

On Enterprise plans, license increases are handled by the Supademo team and are added in increments of five. If more seats are needed, an admin will need to reach out to their Supademo contact before continuing with additional invites.

License Overview

At the top of the Enterprise Admin interface, there is a license overview bar. Keeping an eye on this overview helps prevent hitting license limits unexpectedly.

Key Distinction

The key distinction to remember is this: on non-Enterprise plans, users and roles are managed inside the workspace settings section. On Enterprise plans, that control moves into the Enterprise Administration section.

This structure allows larger organizations to scale, manage multiple workspaces cleanly, and maintain clarity across teams — without duplicating administrative work.