15 Best Product Tour Software in 2026: Pre-Trial and In-App Tools Compared

Most product tour tools look similar until you ask one question:
Do you need to show the product before signup, or guide users after they are inside it?
That answer changes the tool you should buy.
Pre-trial tools help marketing and sales teams create shareable demos for websites, emails, follow-ups, and champion enablement. Post-signup tools help product and CS teams guide users inside the app with tours, checklists, and tooltips.
This guide compares 15 tools across both use cases, so you can quickly find the right fit instead of sorting through tools built for a different job.
Quick comparison: 15 best product tour tools
| Tool | Stage | Best for | Demo formats | Free plan | Starting price | G2 rating |
|---|---|---|---|---|---|---|
| 1. Supademo | Pre-trial + post-signup | B2B SaaS teams that need one platform for website demos, sales follow-up, and in-app guidance | Screenshot, HTML, video, sandbox, mobile, AI Demo Agent, Demo Hubs | Yes, 5 demos, unlimited views | $38/mo per creator | 4.7/5 |
| 2. Navattic | Pre-trial | Mid-market and enterprise teams that need high-fidelity HTML demos with CRM sync | HTML | Yes, limited | $500/mo, 5 users | 4.7/5 |
| 3. Arcade | Pre-trial | Early-to-mid stage SaaS teams that need polished homepage demos fast | Screenshot, video-style, branching | Yes | $32/user/mo | 4.6/5 |
| 4. HowdyGo | Pre-trial | Teams with 5+ demo creators that want HTML demos without per-seat pricing | HTML | No, 14-day trial | $159/mo, unlimited users | 5.0/5 |
| 5. Storylane | Pre-trial | Marketing teams that need top-of-funnel screenshot demos with minimal setup | Screenshot, HTML on Growth+, sandbox on Growth+ | No | $40/mo | 4.8/5 |
| 6. Walnut | Pre-trial | Revenue and presales teams running controlled demos across complex sales cycles | HTML, controlled live demos, playlists | No | $750/mo, 3 editor seats | 4.4/5 |
| 7. Consensus | Pre-trial | Enterprise presales teams scaling buyer self-education across multi-stakeholder deals | Video demos, product tours, simulations on Enterprise | No | $600/mo, 5 users | 4.7/5 |
| 8. Demoboost | Pre-trial | Revenue teams that need broad demo format coverage with buyer engagement analytics | HTML, screenshot, video, mobile, sandbox, live overlay | No | $375/mo, 2 seats | 4.6/5 |
| 9. Userpilot | Post-signup | Mid-market SaaS teams needing in-app onboarding, segmentation, and product analytics in one tool | In-app tours, checklists, modals, tooltips, NPS surveys | No | $299/mo, up to 2,000 MAU | 4.6/5 |
| 10. Appcues | Post-signup | Mid-market SaaS teams running programmatic onboarding across in-app, email, and mobile | In-app flows, email nudges, push notifications, mobile | No | $249/mo, up to 2,500 MAU | 4.6/5 |
| 11. Pendo | Post-signup | Enterprise product teams that need best-in-class usage analytics alongside in-app guidance | In-app guides, NPS, session replay, feature analytics | Yes, up to 500 MAU | Custom, MAU-based | 4.4/5 |
| 12. UserGuiding | Post-signup | Growth-stage SaaS teams under 10,000 MAU that need reliable in-app onboarding without enterprise pricing | In-app tours, checklists, tooltips, resource centers | No | $174/mo, 2,500 MAU | 4.7/5 |
| 13. WalkMe | Post-signup | Enterprises rolling out complex internal software like Salesforce, SAP, and Workday to large workforces | In-app walkthroughs, workflow automation, multi-platform | No | Custom | 4.5/5 |
| 14. Intercom | Post-signup | Teams already on Intercom that need basic in-app tours without adding a second vendor | In-app tours, banners, mobile carousels via add-on | No, requires Intercom plan | $99/mo add-on | 4.5/5 |
| 15. Product Fruits | Post-signup | Small SaaS teams under 5,000 MAU that want a full onboarding suite without per-seat pricing | Tours, checklists, hints, NPS, announcements, resource center | No | $96/mo, 1,500 MAU | 4.8/5 |
How we evaluated these 15 tools
Each tool was assessed through hands-on testing, direct conversations with product, marketing, and sales teams using these tools day-to-day, and analysis of G2, Reddit, and Product Hunt reviews from December 2025 to June 2026.
Six criteria were weighted most heavily:
- Time to first published demo: How fast can a non-technical PMM go from zero to a shareable, published experience?
- Output formats and quality: Does the output look polished enough for a homepage or sales sequence, and does it hold up across screenshot, HTML, and video formats?
- Analytics depth: Does the platform surface step-level completion rates and intent signals, or just total view counts?
- Pricing transparency: Are real costs, including per-seat fees, MAU thresholds, and feature gating, clear before you need to talk to sales?
- Maintenance burden: How much ongoing effort is required to keep demos current as the product UI changes, and does the tool make that process easy or painful?
- Ease of use: Can a non-technical marketer or PMM build, publish, and update demos without engineering support?
Tools are organized by funnel stage: pre-trial (1–8), then post-signup (9–15).
Part 1: Pre-trial product tour software
These tools create shareable, external product experiences with no login required. They live on your website, in sales emails, or in outreach sequences. Use them when your audience hasn't committed to a trial or a call yet.
1. Supademo
What Supademo stands out for:
- Fast demo creation: You can create polished product tours in under 10 minutes, which helps when you need website demos, sales leave-behinds, or onboarding walkthroughs without waiting on design or engineering.
- Multiple demo formats: Supademo supports screenshot demos, video walkthroughs, HTML demos, sandbox demos, and mobile app demos. This makes it useful for more than one product tour use case.
- Easier demo maintenance: Supademo’s MCP helps you update and organize demo libraries as your product, messaging, or sales motion changes. This matters because product tours lose value quickly when they become stale.
- Dynamic personalization: You can personalize demos with AI data editing, dynamic variables, voiceovers, translations, and account-specific details. This helps you tailor tours by buyer, region, role, or use case without rebuilding each demo.
- AI Demo Agent for pre-trial qualification: Supademo’s AI Demo Agent answers product questions, shows relevant demos or assets, and helps qualify high-intent buyers before they speak with sales.
- On-demand in-app guidance: Supademo’s in-app Demo Hubs keep walkthroughs available after onboarding. Users can revisit workflows when they need help instead of relying on a one-time product tour.
- Role-based demo routing: RouteHub lets you share one link and route buyers to the right demos based on role, use case, or interest. This is useful for sales follow-ups where different stakeholders care about different workflows.
- Analytics across the buyer journey: Supademo tracks engagement across standalone demos, RouteHubs, and AI Demo Agent sessions. Sales teams can see what buyers viewed, where they showed interest, and what questions they asked.
Honest trade-offs:
- Supademo may be more than you need if you only want basic in-app tooltips or onboarding checklists.
- Advanced formats like HTML demos, sandbox demos, RouteHub, and AI Demo Agent are more relevant for teams with multiple demo use cases, not teams creating a single walkthrough.
Pricing: Free (5 demos, unlimited views); Scale $38/mo per creator; Growth $350/mo for 5 creators (HTML demos, sandbox demos, Showcase Collections, and white-glove onboarding; AI Demo Agent available as an add-on); Enterprise custom. 14-day free trial on paid plans, no credit card required.
2. Navattic
Navattic has carved out a specific position: high-fidelity HTML interactive demos. Its AI Copilot is trained on 40,000+ demos built on the platform, and its CRM integrations and lead-gating options put it firmly in the mid-market to enterprise tier.
The output quality for complex, multi-state UIs is strong, but the tool comes with an expensive price tag, intensive setup time, a learning curve, and ongoing maintenance. If you want more formats than HTML, Navattic may quickly feel limiting.
What we like about Navattic:
- AI Copilot writes tooltip copy, anchors demo steps, and builds a narrative around your product screens based on your context. For teams without a dedicated PMM writing demo scripts, this materially reduces time-to-published.
- Analytics: Navattic tracks step-by-step drop-off, completion rates, and individual viewer behavior. Account-level engagement data syncs to HubSpot and Salesforce via native integrations, and Slack alerts notify sales teams when high-intent viewers engage with a demo.
- Embedded forms: Navattic supports native forms, third-party forms, and forms embedded directly within a demo. Submissions sync to CRM and marketing automation tools, so teams can gate demos, qualify leads, or route buyers to sales based on form responses.
Honest trade-offs:
- Limited free plan. The Base plan jumps to $500/month with restricted branding customization; analytics are gated behind higher tiers.
- Initial setup takes meaningful time. Multiple G2 reviewers describe confusing navigation, cumbersome link editing, and a steep onboarding curve. For teams with a rapidly evolving product, keeping demos current after UI changes becomes a real maintenance burden.
- Mobile customization needs improvement: layout and interaction fidelity on smaller screens is limited compared to desktop, which matters when prospects review demos on mobile devices.
Navattic Pricing: Free Starter plan, Base $500/mo for 5 users; Growth $1,000/mo; Enterprise custom.
3. Arcade
Arcade built its reputation on visual polish and speed. The Chrome extension captures your product clicks, AI generates copy, and the result is a video-like interactive walkthrough that works well on a SaaS homepage.
What we like about Arcade:
- Free tier is genuinely usable: founders and marketers can test interactive demos on landing pages and validate conversion impact before committing budget.
- Chrome extension + AI copy: a first demo is achievable in under 30 minutes for a non-technical marketer. No coding, no design skills required.
- Branching paths: prospects choose their own journey through the product rather than following a single linear flow, which works better for homepage demos covering multiple use cases.
Honest trade-offs:
- Custom branding is locked to Growth tier. Teams on lower plans show Arcade's watermark, and full brand control requires paying per seat at a higher tier. For teams with multiple creators, the per-seat cost plus the tier upgrade adds up quickly.
- Analytics are shallow at all tiers: view counts but no step-level drop-off or viewer identity. Arcade works well for awareness; it does not surface the data needed to qualify pipeline from demo engagement.
Arcade Pricing: Free tier; Pro from $32/user/mo (custom branding requires higher tier); Growth (10-seat minimum) at custom enterprise pricing.
4. HowdyGo
HowdyGo takes a structurally different commercial approach from the rest of this group: unlimited users and unlimited HTML demos on every plan, rather than charging per seat. Every plan includes all AI features, with differences between tiers limited to usage volume and integration access.
Though you get unlimited users, the platform lacks critical features like AI voiceovers and translation, which limits its usefulness for global reach and multilingual product tour creation.
What we like about HowdyGo:
- Howdy AI: HowdyGo's AI editor takes a genuinely agentic, chat-style approach. You describe what you want and the AI makes changes directly in the demo editor, including rewriting copy, restructuring flows, and editing steps across the demo, without switching between modes.
- HTML capture on all plans, not reserved for upper tiers. The interactive output behaves like a live product across all pricing levels.
- Lead capture forms: HowdyGo lets you place forms and CTAs at any step in the demo to capture leads when they are most engaged. Submissions automatically create or update contacts in HubSpot and Salesforce, and demo engagement data updates lead scores in your CRM to qualify prospects automatically.
Honest trade-offs:
- No permanent free plan. The 14-day trial gives full feature access, but teams must commit financially after that. Supademo and Arcade both have genuine free tiers for teams that need to validate before buying.
- HowdyGo captures web apps via Chrome extension only. If your product includes a native iOS or Android app, it cannot be captured. There is also no API access or MCP, so programmatic demo creation or large-scale library management is not possible.
- Lacks features like AI voiceovers, cloning, translation, and demo audits, which limits its usefulness for teams serving multilingual audiences or managing large demo libraries.
Pricing: 14-day free trial (no credit card); Starter $159/mo (1 Collection); Pro $399/mo (unlimited Collections + CRM integrations); Enterprise custom.
5. Storylane
Storylane is a no-code demo platform for creating product tours quickly. It supports HTML demos, sandbox demos, and demo hubs, but all three are gated behind higher-tier plans starting at $625/month. For teams that need these features at a lower price point, Supademo and HowdyGo are worth comparing.
What we like about Storylane:
- Buyer Hubs: Storylane's Buyer Hubs are personalized deal rooms that package demos, videos, PDFs, and forms into a single shareable link. Deal Intelligence tracks which stakeholders opened what and when, giving sales visibility into buying committee behavior without requiring a live call.
- HTML demos: Storylane's HTML capture lets you edit text, swap images, inject custom HTML, and modify any on-screen element after capture. The output behaves like a live product and supports full editorial control before the demo goes live.
- Account reveal: De-anonymizes demo visitors by matching IP addresses to company data, providing between 250 and 10,000 reveals per month depending on the plan. Engagement scoring classifies viewers as low, medium, or high intent based on time spent, completion rate, and return visits.
Honest trade-offs:
- The pricing jump from Starter ($40/mo) to Growth ($500/mo) is one of the steepest in this category, a 12x increase. Key features like account reveal, AI avatars, A/B testing, sandbox demos, and demo hubs are all locked behind higher pricing tiers.
- HTML-capture demos can break on mobile. Touch interactions sometimes fail to register and layouts compress awkwardly, which matters if prospects view demos on phones.
- Storylane is a good fit if you only want to create screenshot-based demos quickly and do not need deep customization or multi-format support.
Storylane Pricing: Starter from $40/mo (screenshot demos); Growth from $500/mo (HTML demos, sandbox demos, demo hubs, and account reveal); Enterprise custom.
6. Walnut
Walnut is built for revenue teams that need reusable, controlled demos across sales, presales, marketing, and customer success. It works best when live demo environments are too fragile, hard to maintain, or risky to share with prospects. The trade-off is that Walnut is priced and structured for larger GTM teams, so it may feel heavy if you only need a few lightweight website product tours.
What Walnut does well:
- Controlled sales demos: You can create reusable demos that do not depend on a live environment, messy demo data, or last-minute product setup.
- Demo playlists: Walnut lets prospects self-navigate through curated demo content, which is useful for multi-stakeholder deals where each buyer cares about a different workflow.
- CRM and marketing integrations: Walnut supports integrations with HubSpot, Salesforce, Marketo, Pardot, Zapier, and webhooks, depending on the plan.
Where it may not fit:
- High starting cost: The entry plan starts at $750/month, so it may be too heavy if you only need a few website product tours.
- Sandbox demos are not on the entry plan: Sandbox demos start on the Accelerate plan, which is listed at $1,550/month.
- More enterprise than self-serve: Walnut is a better fit when demo strategy is owned by a revenue, presales, or enablement team, not when one marketer needs a quick embedded walkthrough.
Walnut Pricing: Ignite starts at $750/month with 3 editor seats. Accelerate starts at $1,550/month with 5 editor seats and 5 presenter seats. Scale is custom.
7. Consensus
Consensus is built for teams that want to reduce repetitive live demos and help buyers self-educate before or after a sales call. It is especially useful in enterprise deals where several stakeholders need different levels of product detail. The trade-off is that Consensus is more of a buyer enablement and presales automation platform than a simple embedded product tour tool.
What Consensus does well:
- Buyer committee visibility: Consensus tracks views, conversion rates, leads, feature rankings, heatmaps, stakeholder discovery, and automated multi-threading on higher plans.
- Presales scale: It helps teams share product demos on demand, so presales does not have to join every early or repetitive demo conversation.
- Sales and marketing integrations: Consensus lists HubSpot, Eloqua, Pardot, Marketo, Salesforce, Salesloft, Outreach, Gong, Slack, Gmail, and other integrations across plans.
Where it may not fit:
- Too heavy for simple website demos: If you only need a quick interactive tour on a homepage, Consensus may be more platform than you need.
- Simulations are Enterprise-only: Starter and Pro include video demos and product tours, while simulations are listed under Enterprise.
- Sales-led fit: It is strongest when sales, presales, or revenue operations owns the demo motion. It may feel less natural for a small marketing team managing a few product embeds.
Consensus Pricing: Starter starts at $600/month for 5 users. Pro starts at $1,250/month for 10 users. Enterprise is custom.
8. Demoboost
Demoboost is built for revenue teams that need more than one demo format across the sales cycle. It supports HTML demos, screenshot demos, video demos, mobile demos, sandbox demos, playlists, demo hubs, and buyer engagement tracking. The trade-off is that some of its strongest features sit on higher plans, so it makes more sense for teams with an active demo program than teams creating one basic landing page tour.
What Demoboost does well:
- Broad demo format coverage: Demoboost supports HTML, screenshot, video, mobile, sandbox, and live overlay demos, depending on the plan.
- Sales-ready delivery options: It includes playlists, choose-your-own-journey navigation, speaker notes, demo hubs, and multi-channel delivery.
- Engagement analytics: Demoboost tracks feature-level engagement, viewer activity, completion rates, drop-offs, buyer intent signals, and CRM activity.
Where it may not fit:
- Plan gating matters: Start Up includes HTML, screenshot, and video demos. Mobile demos start on Essentials. Sandbox demos and revenue intelligence analytics start on Growth. Live overlays are Enterprise-only.
- Not the cheapest starting point: Public pricing starts at $375/month for 2 seats, then moves to $600/month for 5 seats and $1,200/month for 10 seats.
- Better for revenue workflows than simple tours: If your only need is one embedded product tour on a landing page, Demoboost may be more than you need.
Pricing: Start Up starts at $375/month for 2 seats. Essentials starts at $600/month for 5 seats. Growth starts at $1,200/month for 10 seats. Enterprise is custom.
Part 2: Post-signup product walkthrough software
These tools overlay guided tours, tooltips, checklists, and walkthroughs on top of your live product for users who are already logged in. Use them when your goal is activation, feature adoption, or in-app announcements, not converting visitors on your website.
9. Userpilot
Userpilot covers the full post-signup lifecycle in one platform: in-app tours, behavioral segmentation, contextual flow triggers, NPS surveys, and feature adoption analytics. With 836 G2 reviews, it's one of the most reviewed tools in the post-signup category and consistently wins on feature breadth relative to price compared to enterprise alternatives like Pendo.
What we like about Userpilot:
- No-code flow builder covering the full post-signup lifecycle: onboarding checklists, feature banners, modals, tooltips, and NPS surveys, all in one tool without switching platforms.
- Behavioral user segmentation by pages visited, features used, and plan type. This triggers the right walkthrough for the right user at the right moment rather than a generic tour for everyone.
- Built-in product analytics shows feature adoption rates and user cohort behavior alongside onboarding flows, so you can see whether your tours are actually moving activation metrics.
Honest trade-offs:
- No mobile SDK: Userpilot is web-only. Teams with a native iOS or Android app need a separate tool to cover that surface, which adds cost and operational overhead.
- Pricing scales with MAU: The starting price is higher than lightweight alternatives like UserGuiding, and costs rise as monthly active users grow, making it a harder sell for early-stage teams.
- Analytics dashboards are not as intuitive as they could be: Multiple G2 reviewers note that dashboards feel scattered and lack the customization depth of dedicated analytics platforms like Amplitude or Mixpanel.
- Builder performance under load: Some users report that the flow editor can lag or hang during heavy use, which slows down tour creation for teams actively building and iterating on multiple flows.
Pricing: Starter starts at $299/mo (billed annually) for up to 2,000 MAUs. Growth starts at $799/mo (billed annually) with MAU limits set on a custom basis above 2,000. Enterprise is custom. Note: crossing 2,001 MAU moves you from Starter to Growth, a jump of $500/mo.
10. Appcues
Appcues covers more of the post-signup engagement surface than most tools in this group: in-app flows, email nudges, push notifications, and mobile support, all from one platform with all-inclusive per-tier pricing. With 342 G2 reviews at 4.6/5, it's particularly strong for teams running programmatic onboarding across a complex user lifecycle rather than a single welcome tour.
What we like about Appcues:
- Multi-channel delivery: in-app modals, email, push notifications, and mobile in one platform, eliminating the need to stitch together separate tools for each engagement surface.
- AI-powered flow creation suggests and builds onboarding flows based on your product structure, reducing time from "we should build this" to "this is live" for non-technical teams.
- All-inclusive pricing: one price per tier, all features included. No add-ons or per-feature gating that drives real costs above the stated price.
Honest trade-offs:
- Pricing is MAU-based and can become a meaningful floor for early-stage startups, especially compared with lighter in-app onboarding tools.
- Native integrations have been a recurring criticism in recent G2 reviews: users want more robust out-of-the-box connections with analytics tools and CRMs.
Pricing: Essentials starts at $249/mo (billed annually) for up to 2,500 MAUs. Growth starts at $879/mo (billed annually) for 2,500 MAUs, scaling up from there. Enterprise is custom. Annual billing reduces cost by approximately 20%.
11. Pendo
Pendo built its analytics engine first and added in-app guidance on top, which shapes how the platform works and who it is best suited for. If you need to deeply understand feature adoption, user paths, and retention trends before deciding which walkthroughs to build, Pendo is the most capable analytics-first platform in this category. With 1,567 G2 reviews at 4.4/5, it's one of the most deployed platforms in enterprise product teams.
What we like about Pendo:
- Feature usage analytics at the event level: see exactly which parts of your product users interact with, how often, and what they do before they churn. This data directly informs which in-app tours to build first.
- NPS + behavioral data in one view: correlate survey responses with actual product usage, not just sentiment. You can see which features drive NPS promoters vs. detractors.
- Session replay (select plans): watch how real users navigate your product before and after deploying an onboarding flow. The most direct feedback loop for tour effectiveness in this group.
Honest trade-offs:
- Enterprise-scale pricing is custom and MAU-based. Pendo publishes a free plan up to 500 MAU, but paid plan pricing requires a sales conversation.
- Reporting complexity: "some reports take time to learn" is a consistent G2 theme. Teams without a dedicated analyst may under-utilize the analytics layer.
Pricing: Free plan up to 500 MAU; paid plans are custom and MAU-based.
12. UserGuiding
UserGuiding sits at the accessible end of the post-signup category: no-code tour builder, onboarding checklists, resource centers, and basic analytics at a price point well below Userpilot or Appcues. With 756 G2 reviews at 4.7/5, it's consistently recommended as the right starting point for SaaS teams that need reliable in-app walkthroughs and plan to migrate to a heavier tool once they outgrow it.
What we like about UserGuiding:
- No-code builder with the full core set: tours, checklists, tooltips, resource centers, and in-app announcements from the same interface, without engineering support.
- $174/mo for 2,500 MAU: one of the most accessible price points in the post-signup category, making it the realistic starting option for teams under 10,000 MAU.
- Fast setup: teams consistently report going from installation to first live tour in under a day.
Honest trade-offs:
- Analytics are lighter than Userpilot or Pendo: completion rates and view counts, but no behavioral segmentation or product-level adoption metrics to tie tours to activation outcomes.
- Web-only: no mobile in-app guidance support, which is a hard constraint for teams with mobile as a primary product surface.
Pricing: Basic plan starts at $174/mo (2,500 MAU, annual). Professional and Corporate plans add higher MAU limits and advanced features.
13. WalkMe
WalkMe is not a product tour tool in the traditional sense. It is a Digital Adoption Platform designed for enterprises rolling out complex software across large workforces, often internally. Think Salesforce, SAP, or Workday implementations. It's overkill for a 50-person SaaS startup and purpose-built for organizations where digital adoption is a multi-team program with governance, compliance, and audit requirements attached.
What we like about WalkMe:
- Workflow automation beyond tooltips: WalkMe can automate form fills, data entry, and multi-step processes across enterprise applications, not just guide users through them. This is materially different from what other tools in this list do.
- Compliance and governance features: audit logs, role-based content permissions, and enterprise SSO, critical for regulated industries that need vendor security review before deployment.
- Multi-platform support across web, desktop applications, and Salesforce, useful for enterprises with mixed software environments.
Honest trade-offs:
- Implementation requires dedicated internal resources and, typically, a WalkMe implementation partner. This is not a self-serve product. Plan for a 2 to 3 month deployment minimum.
- If you’re looking for a lightweight platform for digital adoption tools like Supademo may be a better fit. You can use in-app demo hubs or routehubs for showing role-based content for in-app education and adoption.
Pricing: Custom and sales-led. Benchmarks significantly higher than any other tool in this list.
14. Intercom
Intercom's Product Tours feature is not a standalone product tour platform. It is a module within a broader customer communication platform. If your team is already paying for Intercom for support, live chat, or email, adding basic in-app tours via the Proactive Support Plus add-on avoids the overhead of deploying a separate tool entirely. The case for Intercom is integration convenience, not feature depth.
What we like about Intercom:
- Zero additional vendor overhead for teams already on Intercom: tours, in-app messages, and support live in the same platform and share the same user data and segments.
- Native integration with Intercom's support data: tours can be triggered based on a user's conversation history or support ticket behavior, which no dedicated tour tool can replicate.
- Multi-format support: product tours, targeted in-app messages, banners, and mobile carousels all within one add-on.
Honest trade-offs:
- Tour functionality is meaningfully limited vs. dedicated tools: no A/B testing, no step-level analytics, no branching paths. You get guided step sequences and not much more.
- Proactive Support Plus costs $99/mo but is capped at 500 messages/month, constraining for teams with larger active user bases.
Pricing: Product tours are available through the Proactive Support Plus add-on at $99/mo, which includes 500 messages. Additional messages are charged per unit and an existing Intercom plan is required.
15. Product Fruits
Product Fruits covers the broadest feature set per dollar in the post-signup category: tours, checklists, hints, NPS surveys, announcements, and a resource center, starting at $96/mo for 1,500 MAU. No per-seat or per-domain charges, which makes costs predictable as the team or product footprint grows. For early-stage SaaS teams that need more than just a tour builder but can't justify Userpilot or Appcues pricing, Product Fruits is the realistic starting point.
What we like about Product Fruits:
- Unlimited seats and domains on all plans, no per-user or per-domain pricing stack. Costs don't compound as the team grows.
- AI-powered tours generate in-app guidance content automatically. Reviewers specifically call out AI as reducing maintenance burden as the product changes.
- Full suite breadth for the price: tours, checklists, tooltips, announcements, NPS, and resource centers in a $96/mo plan. Most competitors charge separately for this combination.
Honest trade-offs:
- No auto-save during configuration, a UX frustration cited by multiple recent reviewers that slows down content creation.
- Slow loading and response times during content creation sessions are a recurring theme in recent G2 feedback, affecting the team building tours, not end users.
Pricing: Starter $96/mo (1,500 MAU, annual billing); Pro $149/mo (annual); Enterprise custom. No per-seat or per-domain charges.
How to choose the right product tour or walkthrough software
Once you know the stage, evaluate the tool by fit.
Ask four questions:
- Where will the tour live? Website, sales email, help center, or inside your app.
- Who will own it? Marketing, sales, product, CS, or growth.
- What format do you need? Screenshot demo, HTML demo, sandbox, checklist, tooltip, or demo hub.
- What data matters? Views, completion, drop-offs, viewer identity, CRM sync, or product adoption.
| Scenario | Stage | Best picks |
|---|---|---|
| Embed a demo on my marketing website | Pre-trial | Supademo, Arcade |
| Build shareable, personalized demos for my sales team | Pre-trial | Supademo, Storylane, Navattic |
| Replace my static "Book a Demo" form with an AI agent | Pre-trial | Supademo AI Demo Agent |
| I need pixel-perfect fidelity for a complex product UI | Pre-trial | Navattic |
| I have 5+ demo creators and per-seat pricing is a problem | Pre-trial | HowdyGo |
| I want users to access product guidance on demand inside my app | Pre-trial + post-signup support | Supademo in-app Demo Hubs |
| Onboard users inside my product after they sign up | Post-signup | Userpilot, Appcues, UserGuiding |
| I need product analytics alongside onboarding guidance | Post-signup | Pendo, Userpilot |
| I need on-brand, segment-specific in-app experiences | Post-signup | Chameleon |
| I'm already on Intercom and want basic tours in the same platform | Post-signup | Intercom |
| Enterprise digital adoption with compliance requirements | Post-signup | WalkMe, Whatfix |
| Internal or employee-facing software onboarding | Post-signup | Whatfix, WalkMe |
| I want lightweight flows with developer-level control | Post-signup | Userflow |
See what a product tour looks like before you commit to a tool
The fastest way to evaluate any product tour software is to experience a demo built in it.
The Wise walkthrough above is an example interactive tour built in Supademo. If you want to build one yourself, Supademo's free plan includes 5 full interactive demos. You can signup for free, no credit card required.
Product tour software FAQs
Commonly asked questions about this topic.
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What metrics should I track for product tours and walkthroughs?
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